At Community Health Center of Southeast Kansas (CHC/SEK), we want you to have easy access to your health information. One way we do this is through Patient Portal, which provides convenient 24/7 access through a secure, password protected website.
Already have a Patient Portal account?
What is Patient Portal?
CHC/SEK’s Patient Portal is a secure website that allows patients to view their personal health records, including labs, diagnostic imaging, immunization records, upcoming and historical appointments, visit summaries, and education. You can also view questionnaires, messages from staff, billing statements, and demographic information.
Want to set up a Patient Portal account?
If you are a new patient who has visited CHC/SEK at least once, or an existing patient who doesn’t have a Patient Portal account, you can set up an account by:
- Asking us at your next appointment, or when you’re scheduling your appointment over the phone
- Providing your email address
You will receive an email with a link to the Patient Portal and a secure username and password that you can use to log in and set up your account. You can log in online or via the Healow app.
Frequently Asked Questions
How do I log in to the Patient Portal?
You can click here to log in to the Patient Portal, or follow the link that was sent to you in your account activation email. Log in using the username and password that were emailed to you. If you did not receive this email, please check your spam folder. Once you have logged in, you can change your password and set up a security question.
Help! I’ve forgotten my password.
Not a problem! You can reset your password on the Patient Portal login page by clicking ‘Trouble logging in’ and selecting the ‘Forgot my password’ option. You just need to answer your security question and then you’ll receive an email with your login details. If you still can’t log in, call us at 620-231-9873 and our friendly staff will assist you in resetting your password.
CHC/SEK staff reset my password but I still can’t log in. What should I do?
Updating your password usually takes about 5-10 minutes, so try logging in again after that amount of time. If you still can’t log in, give us a call at 620-231-9873 and we will help you.
Can I link my account to my children’s accounts?
Yes. If you would like to link your account with your children’s account, let any CHC/SEK staff member know and they will set that up for you. When your accounts are linked, you’ll only need to remember your username and password, then you’ll be able to easily switch back and forth between multiple accounts.
Can I link my account to my spouse’s account?
Yes. Any two patients can request that their patient portal accounts be linked. Both patients must grant permission for this to be set up and our friendly staff can link them for you.
Is there an app that would be easier to use to view my health information on the go?
Yes! There is a smartphone app called Healow. You can find the app in your preferred app store using our unique practice code: CHCSEK.
Is it easier to use the Patient Portal website or the Healow app?
They’re both easy to use. It really depends on whether you have access to a computer or a smartphone. If you have a computer, the Patient Portal is a great option. If you have a smartphone, Healow might be a little bit easier.
Can I upload documents to the Patient Portal for my provider to review and complete?
No. This capability is not available at this time.
Can I schedule appointments on the Patient Portal?
No. Appointments cannot be scheduled on the Patient Portal at this time. To schedule an appointment, please call us at 620-231-9873.