Director of Rehabilitation Services-Pittsburg, KS

POSITION:  Director of Rehabilitation Services


REPORTS TO: Chief Operating Officer

DIRECT REPORTS: Rehabilitation Staff – PT/OT



The core values of Community Health Center of Southeast Kansas (CHC/SEK) are dignity and stewardship.  Each staff member is expected to perform their job duties in a way that preserves dignity for our patients and maintains good stewardship of the Center's resources.


The Rehabilitation Services Director oversees and coordinates all operations and ensures staff competency for the rehabilitation services as well as other ancillary services (such as EKGs and respiratory testing) at all clinic locations across the organization.  In collaboration with the Director of Nursing and the Chief Clinical Officer (CCO), develops and implements clinical policies, procedures and workflows relevant to this department to ensure standardization of high-quality clinical care across the organization. This position is a working director in his/her specialty/field of education or licensure.


  1. Supervises the rehabilitation staff, including directing work, evaluation of performance and discipline.
  2. Approves time cards and PTO requests of rehabilitation staff and ensures proper staffing for clinic operations.
  3. Ensures fiscal responsibility of rehab services by working and preparing a budget plan with the finance team, including anticipated revenues and expenditures. This should include the identification of budget variances and ensure financial activity is appropriate and accurate.
  4. Maintains rehabilitation and other ancillary service supplies and equipment and ensures quality control measures are followed at each clinic location.
  5. Establishes and monitors programs to ensure the accuracy of rehabilitation and other ancillary service techniques and results.
  6. Oversees the setup, cleaning and maintenance of rehabilitation and other ancillary equipment; performs quality control measures for equipment according to maintenance schedule.
  7. Maintains thorough knowledge of and enforces with staff a strict adherence to infection control measures including: personal protective equipment (gloves, gowns, eye protection, etc.), hand washing, needle-stick prevention, single-use vs. cleaned equipment, disposal of waste and reporting protocols.  
  8. Provides training to new hires and in-services training for regular staff in areas of expertise and ensures staff are fully trained and competent on procedures/techniques.
  9. Develop a competency program for each rehabilitation service line ensuring that all staff, including nursing staff, are properly trained. Forward all competency documentation to Human Resources.
  10. Ensure that all staff providing rehabilitation services complete any required annual training.
  11. Provides rehabilitation services as outlined in the appropriate job description as needed.
  12. Provides marketing and global integration of rehab services into the communities we serve.
  13. Provides guidance and standardization concerning the purchase of supplies and equipment.
  14. Develop working understanding of the current CHCSEK UDS measures for patients served. Assess, plan, implement and evaluate continuously the outcomes obtained. 
  15. Serves as the primary contact for rehabilitation and other ancillary service vendors.
  16. Responsible for knowledge of and adherence to Policies and Procedures of the Community Health Center of Southeast Kansas.
  17. Performs other duties as required.


  1. Previous rehabilitation experience required.
  2. Previous EKG and Pulmonary Function testing preferred.
  3. A degree or certification such as Associates in Rehabilitation services (i.e. physical therapy, occupational therapy), or a related field with a valid Kansas license and registration.
  4. Basic Life Support certification required.


  1. Must possess and demonstrate a high degree of leadership, organizational ability, and communication skills.
  2. Social and cultural sensitivity appropriate to ethnically and economically diverse patient-and employee-base.
  3. Demonstrate knowledge of the rationale of appropriate patient care.
  4. Communicate through appropriate channels. Use proper chain of command for patient complaints.
  5. Recognizes those patients who may require emergency or other specials need and notifies appropriate staff in a timely manner. Maintains current BLS certificate. Ability to handle emergency situations calmly and effectively.
  6. Must be computer literate and proficient with the organization’s electronic health record software system.
  7. Must be able to maintain good inter-personal relationship with co-workers and other members of the health care team and the organization. Provides prompt assistance to providers, co-workers and patients as required. Attends meetings and collaborates with co-workers. Contributes to a team effort and accomplishes related results as required.
  8. Provide customer service in accordance to the organization’s mission.
  9. Be courteous and respectful when interacting with patients and family members.
  10. Maintain patient confidentiality in accordance to organization’s policy and procedure and HIPAA requirements.


While performing the duties of this Job, the employee is regularly required to both sit and stand; use hands and fingers to operate computer keyboard, handle, or feel; reach with hands and arms and talk or hear. The employee may occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Computer work is frequent. Good lighting and comfortable temperature of ventilation at all times. Personal protective equipment is provided. Travel to other site locations is required.